We offer full 1-year warranty for all of our products if no additional warranty is mentioned. The warranty only covers material and manufacturing defects.
Our warranty does not cover wear and tear from normal use, accidents, misuse or improper care.
RETURNING PRODUCT FOR WARRANTY
We are unable to process warranty returns without a copy of the original proof of purchase showing the product is within the warranty time-frame and that you are the original purchaser.
If you send in your warranty return without contacting Kuura Customer Service Team we will be unable to process your warranty return. Exact product replacement depends on inventory availability.
Thanks for your Kuura purchase! Kuura warranties are reserved for the original purchaser only. Make sure to keep a copy of your original purchase receipt or invoice (Proof of Purchase), in the unlikely event that you need warranty service. If the original Proof of Purchase cannot be provided on a warranty return, Kuura will use the manufacturing date as the start of the warranty period.
Items will be repaired or replaced if, upon inspection by a Kuura Warranty Service Technician, they are found to be defective in materials or workmanship.
In the event an exact product replacement (Model, size, and/or color) is no longer available, we will replace your product with one of comparable performance, size, and value. This applies to replacement parts as well.
